FAQ

Summit Pilates is a modern reformer Pilates studio built around progress, consistency, and results. Our 50-minute, high-energy classes are designed to challenge you, push your limits, and leave you feeling stronger and accomplished. Every class is a climb—and the reward is knowing you earned it.

Purchase memberships and class packs and book your classes through our website or the Summit Pilates app. You can also stop by the studio, and our team will be happy to help you purchase or book in person.

Grip socks are required for every class. We also recommend bringing a water bottle and towel! Come ready to move, work, and climb.

Arrive 10–15 minutes early, so our team can introduce you to the reformer, walk you through the basics, and help you get comfortable before class begins. Don’t worry about knowing the movements or the machine beforehand—we’ll show you the ropes. Focus on form, listen to your body, and remember that everyone’s first climb starts somewhere.

Absolutely. You don’t need previous Pilates experience or a certain fitness level to start at Summit. Your first few classes are about learning the reformer, getting comfortable with the movements, and finding your pace. Focus on your own climb, not the person next to you, and build from there.

For most members, we recommend 3–4 classes per week to build consistency, strength, and progress while allowing time for recovery. As your body adapts, you may choose to climb 4–5 times per week depending on your goals, experience, and recovery. Quality and consistency matter more than simply taking as many classes as possible.

It all comes down to how often you want to climb. Our 4, 8, and 12 Class Monthly Memberships are designed for consistent weekly routines, while Monthly Unlimited is best for those looking to make Summit a regular part of their week. If your schedule is more flexible, our class packs are a great option without a recurring membership.

Memberships are automatically billed each month on the same calendar date as your original purchase.

Keep climbing! Members can purchase additional classes at a special add-on rate based on their membership. If you find yourself regularly adding classes, it may be time to move up to the next membership level.

Yes! You can book a friend into class through the Summit Pilates app. You’ll have the option to use an eligible class credit or purchase a separate class for your guest. Members also have access to a discounted guest rate when booking a friend.

After your initial 3-month commitment, you can cancel your membership through our online cancellation option. Cancellation requests must be submitted at least 7 days before the end of your current billing period to avoid an additional monthly charge. Your membership will remain active through the end of your paid billing period.

All purchases are final and nonrefundable, including memberships, class packages, single classes, retail purchases, and applicable fees, except where otherwise required by law.

Plans change—we get it. Cancel at least 12 hours before class to avoid a late cancellation. For class packs and 4, 8, or 12 Class Monthly Memberships, a late cancellation results in the loss of that class credit. No-shows also incur a $10 fee. Monthly Unlimited members receive one complimentary late cancel per billing cycle; additional late cancels are $25, and no-shows are $35.

Yes. You can cancel your existing reservation and book another available class through the Summit Pilates app or website. Just make any changes at least 12 hours before your original class to avoid the applicable late-cancellation policy.

If a class is full, join the waitlist! When a spot becomes available, you’ll be automatically added to the class. You are responsible for checking your reservation status and either attending class or canceling if you can no longer make it. Once you’re added from the waitlist, our normal cancellation and no-show policies apply.

Please arrive on time and ready to climb. For the safety of everyone in class and to avoid disruptions, studio doors close 5 minutes after class begins, and late entry will not be permitted.

Yes. Class packs and credits expire according to the expiration date provided at purchase, and unused credits do not roll over or transfer.

Yes. Memberships may be placed on a Leave of Absence for up to 3 months per calendar year, taken in one-month increments. Requests must be submitted at least 7 days in advance, and a $15 monthly hold fee applies. Medical leaves supported by a doctor’s note are exempt from the monthly hold fee.

Summit Pilates is located at the north end of the Moxy Boulder on the corner of University Avenue and Broadway, right next to PopUp Bagels and the Kappa Kappa Gamma (KKG) sorority house.

Complimentary valet parking is available at the Moxy Boulder for all Summit Pilates guests. Simply let the valet team know you’re here for Summit Pilates, and we’ll validate your valet ticket. If valet is unavailable, the Limelight Hotel directly across the street also has a parking garage.

Yes! Lockers are available in our lobby for you to safely store your belongings while you climb.

Yes! We offer several special pricing options for students, teachers, and military. Eligibility may need to be verified to access and maintain discounted rates.

Yes. Moxy hotel guests can charge their Summit Pilates class directly to their hotel room.

Hotel guests can book through the Summit Pilates app or website, or simply come down to the studio and our team will be happy to help you get into an available class.

Yes! We love hosting private classes and special events at Summit. From weddings and corporate mornings to organizations, teams, celebrations, and more, we can create a private Summit experience just for your group. We work with an amazing network of local partners who are always willing to help make your event even more memorable. Contact our team to start planning your private class or event!

Yes. You must be 18 years or older to take a class at Summit Pilates.

No. For the safety and comfort of everyone in the studio, children and pets are not permitted.

We recommend consulting with your healthcare provider before participating in class while pregnant. Please also let your instructor know before class about anything that may affect your ability to safely participate.

We’re in Boulder—a little snow doesn’t stop the climb. Unless roads to the studio are closed or conditions prevent us from safely holding class, classes will continue as scheduled. If Summit cancels a class due to weather, affected clients will be notified as soon as possible.